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February 9th, 2010 Brian Childers No comments

[rant mode on]

Came home – got stuck in the driveway – thank God for my friendly neighbor who came along and helped snow blow my driveway because my snow blower failed to start.  Got gas – started up the mini-scooter to recharge the battery – no issues.  Siphoned old gas out of snow blower, got gas in mouth – and man did it burn.  My wife locked the front door – could have gone through the driveway door but the front door was open – just the screen door was locked. *grrr* Rinsed out mouth extensively – thank goodness I can’t taste it but my mouth burned for a bit – but rinsed it all out some more in the shower.  Snow blower still did not start.

And yes, I know I shouldn’t have been an idiot and siphoned the gas by my mouth.  *sigh* :-)

This night blows chunks.

[/rant mode off]

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Customer Service

October 26th, 2009 Brian Childers No comments

Why is it so hard to get decent customer service over the telephone these days?  Especially when you’re calling to make a payment.  I like making payments over the phone and the medical billing group makes it an option.  However I called on Friday (3 times) and today (4 times) and I keep getting their voice mail.

I’ll be sending in a check, but I’m not exactly thrilled with AMG (Aurora Medical Group) Imaging Services’ telephone service.  You would think they would want your money, but apparently they don’t.

Update: They called me back and I missed the call, but fortunately I called back again and was able to get it done over the phone.

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