Customer Service
Why is it so hard to get decent customer service over the telephone these days? Especially when you’re calling to make a payment. I like making payments over the phone and the medical billing group makes it an option. However I called on Friday (3 times) and today (4 times) and I keep getting their voice mail.
I’ll be sending in a check, but I’m not exactly thrilled with AMG (Aurora Medical Group) Imaging Services’ telephone service. You would think they would want your money, but apparently they don’t.
Update: They called me back and I missed the call, but fortunately I called back again and was able to get it done over the phone.
